How to beat haters and trolls -

How to beat haters and trolls

What to do with reviews of dissatisfied customers.

How to beat haters and trolls

How to beat haters and trolls and what to do with reviews of dissatisfied customers.

This will be told by the editor-in-chief of the Press Service magazine Timur Aslanov at his online training course “Reputation Management on the Internet and Work with Negatives”, which starts on April 24.

How to build and strengthen the reputation of an organization or person on the Internet, how to build communication with customers and other target audiences, how to protect yourself from information attacks and throws, how to mobilize support groups from brand ambassadors and protect your reputation, how to write the text of responses to comments correctly.

12 live online lessons of an hour and a half each. Practice, case study, exercises and brainstorming, work with case studies of course participants.

In a programme:

- An online reputation strategy. Comprehensive online reputation management.
- Audit your reputation on your own. Negative monitoring.
- Network reputation building tools and their application.
- Content strategy is the share of building reputation on the Internet.
- The company's employees on social networks and the threat of reputation. Rules of conduct for employees on social networks. How to make employees brand ambassadors.
- The reputation of the person on the network.
- Work with negative reviews on the network. Positive feedback. Constructive negativity.
- Impulsive negative. Trolling. Black PR.
- The tone of communication with the audience in social networks and the struggle for loyalty.

These and other issues that are important for the work of any organization will be discussed as detailed as possible in the classroom.

Author and host of the course ¬– Timur Aslanov
- chief editor of the Press Service magazine,
- an expert in the field of effective communications and PR,
- is included in the list of 27 best business trainers in Russia according to the results of the study of the magazine “Human Resource Management”
- Member of the Russian Association of Public Relations,
- organizer, moderator and speaker of leading international business conferences,
- Author of books “PR texts. How to hook the reader "," Distinguish yourself! Personal brand is a weapon of mass impression ”and others.

You can watch the program of the online course and apply for participation here:
or call us at (495) 540-52-76
we work for you and in quarantine

21.04.2020 07:07:41
(Automatic translation)

Timur Aslanov

The founder of the Imidzh-Media publishing house.

The magazine "Press Service"

Specialized magazine for all who work in the field of public relations

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