The State Duma specified when a passenger will be able to return money for a ticket -

The State Duma specified when a passenger will be able to return money for a ticket

New rules for refunding tickets and travel packages are defined.

The State Duma specified when a passenger will be able to return money for a ticket

The State Duma has decided on new rules for the return of money for tickets and travel packages due to the coronavirus pandemic. These norms have become part of a large government bill on urgent measures to combat its consequences. He passed the second reading.
In accordance with the amendments, the passenger’s right to refuse to travel and return money for a ticket for an airplane, train and water transport in case of a threat or emergencies, as well as in high alert mode, is fixed.
At the same time, the rules for returning the cost of tickets can change with the introduction of such modes. In this situation, carriers will be able to unilaterally change the terms of the contract or refuse to fulfill it by returning the freight charge paid for the passenger’s air transportation in the manner and terms established by the government of the Russian Federation.

Earlier, a number of airlines announced their desire to legalize vouchers instead of refunding money for flights.

The adopted bill also applies to hotels and tour operators.

"In order to support the tourism industry, the government will have the right to reduce the amount of the tour operator’s annual contribution to the personal liability fund, to establish the specifics of canceling or reserving hotel reservations," said State Duma Speaker Vyacheslav Volodin.

Source: Russian newspaper

21.05.2020 12:55:06
(Automatic translation)

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